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About NDIS

Shape Disability is a registered service provider for National Disability Insurance Scheme (NDIS).

Provider no. 4050047390

What is NDIS?

The National Disability Insurance Scheme also known as the NDIS, is a scheme that provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

If you meet the NDIS eligibility and work out what reasonable and necessary supports you need to live the life you want, NDIS will fund to pay for the supports you need.



Find out more on the NDIS Website.



Are you eligible for the NDIS?

Eligibility for the NDIS depends on a few things:

  • Residency – You need to Australian citizen, permanent resident or a New Zealand citizen who holds a Special Category Visa

  • Age – You must be under 65 years of age during the time of your application

  • Disability – You must have a permanent disability that significantly affects your day to day living

  • Location – You need to be in an area where the scheme is already rolled out

  • Early intervention – You may be eligible if early intervention would improve your child’s functioning.

To check if you or the person in your care is eligible, call the National Disability Insurance Agency (NDIA) on 1800 800 110.

What services can Shape Disability provide ?

We are growing in skills and knowledge in NDIS services, and these are just some of the things we can support you with:


  • Managing day-to-day tasks

  • Accommodation

  • Taking care of your health and well-being

  • Accessing education and training

View Our Services and see where we can support you today.


Will we be able to choose the type of support we receive?

Yes, this is what the NDIS is all about! The NDIS gives you more freedom over how, when and where your supports are provided. Before you get involved with the NDIS, think about the disability related services and supports you have in your life. What’s working or what’s not working for you? Is there anything you would like to change or do in a different way? 

Can I receive funding for transport in my NDIS package? 

Some people may be eligible for transport funding in their NDIS package, which will be determined based on personal circumstances and daily activity. Not all transport options will be eligible for NDIS funding, so you should discuss your transport requirements with your NDIS planner. There are currently three levels of transport funding determined by the NDIA.

What about my goals, will they be included?

While your first plan will focus on current need, goals will be included in your first plan and there is no limit to the number of short or long term goals. You might have already done a lot of thinking and planning about your goals. If you haven’t, there’s no pressure to include all possible future goals at this stage. You may develop more goals in the future.

When can I make an access request?

People with disability will be able to make an access request from six months before the start of transition in their area. You can find out when transition starts in your area through an online location search. For people who are close to turning 65 it is important to note that you must be less than 65 years on the day of making an access request to be eligible to become a participant.

What if I am not eligible for the NDIS?

If you are currently receiving specialist disability services but are not eligible for the NDIS, you will continue to receive support that will enable you to achieve similar outcomes through Continuity of Support arrangements.

Will respite care still be available under the NDIS?

The NDIS brings a new approach to respite care. It actively encourages the person with disability to participate in the community socially and economically. The assumption is that carers will get natural breaks when the person is meaningfully engaged with their community. Respite services remain available, should this be a part of your plan. (Short-Term Accommodation) 

Can I change what I need and what my family needs under the NDIS?

Yes, if your circumstances change. If something happens that impacts on the supports you need all you have to do is let the NDIA or your support provider know and they will work with you to review your plan. In addition, your NDIS plan will include a 12 month review. During this review the NDIA will work with you to see if the supports you are getting are appropriate and if they are helping you reach your goals. You may also wish to change some of your goals or set new ones which may mean your supports will change.  As your NDIS service provider Shape Disability will be there with you throughout this process and we are more than happy to help you connect with the NDIA and identify the supports you need to live the life you want.

Can I change the details of my NDIS plan after it has been approved?

Yes. You can change your plan after approval if your goals, needs or circumstances change.  You can also request a review if you don’t agree with any of the NDIA’s decisions.

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